Frequently Asked Questions
What is functional medicine?
Functional medicine is a new approach to evaluating and treating patients. Taking into account a patient’s genetic background, family history, environmental exposures, and lifestyle, a functional medicine practitioner will look for the root cause of the dysfunction or imbalance in the body. Together, the patient and practitioner work to achieve a better state of health using lifestyle changes and the least amount of pharmaceutical and surgical interventions possible.
Do you accept health insurance?
The level of care we provide cannot be delivered within the time constraints and restrictions imposed by insurance companies. Therefore, Eden Medical chooses to invest time in our patients and their health by opting out of all health insurance plans. If you have out-of-network benefits, we can provide a superbill to submit to your insurance for coverage for your visits. You may be able to use Flexible Spending Account (FSA) or Health Savings Account (HSA) dollars to pay for fees and visits. Consult with your insurance provider.
Do you accept Medicare/ Medicaid?
Eden Medical does not participate with Medicare or Medicaid. However, Medicare usually covers traditional labs, radiology, and referrals.
Will Dr. Mathews’ be my primary care physician?
Dr. Mathews is a consultant physician and will not be your primary care physician. You must have and maintain a primary care physician.
What is the cost per consultation?
Please visit the Appointment Scheduling Page to see prices.
How can I pay for the fees?
Payment is processed online using your credit card.
Do I have to sign up for the electronic medical record system?
In order to have 24/7 access to your health history, previous treatment plans, lab results, and secure messaging, you need to sign up for our electronic medical record system (EMR). This is a free service with an easy-to-navigate interface.
Do you draw blood work during visits?
No. Any traditional lab work ordered will need to be drawn at your local Labcorp or Quest laboratory.